Bolstering Customer Experience in the Supply Chain
Customer Service3PL MD Logistics becomes an integral part of retailers' supply chains, focusing on two types of customer experiences: the retailers' and their customers' experience.The ChallengeCustomer experience is a vital part of a consumer's purchase journey and is unique to each retailer's brand. As a 3PL, we have two types of customer experiences we are focused on: our customers' experience and their customers' experience. Acting as an extension of our customers' team and as an integral part of their supply chain, it is imperative that we not only focus on their needs, but also the needs of their customers.With multiple procurement channels available, it is just as important for brands to ensure their customer experience is the same across all channels as it is to make sure that there is brand consistency in every item the consumer purchases. The SolutionAt MD Logistics, our internal company culture creates a positive experience for both our customers and the end consumer. Since 1996, our mission has remained constant: Take care of the customer. By creating a culture of transparency, we've been able to partner with companies that are like minded and are looking for a long-term supply chain partner.Creating this culture of transparency is driven from the top, down. Keeping an open line of communication between all management teams creates alignment and allows all members of the team to remain informed of potential business opportunities and outstanding customer requirements. This communication style also sets expectations and creates a culture of accountability, which leads to higher performance outcomes.Our unique approach to account management is focused on empowering our team to be decision-makers, allowing for a quick reaction time, should issues arise. In addition, our executive management team makes themselves readily available to all customers, in the event that topics need to be discussed further.As an extension of our customers' teams, we understand the importance of upholding their brand requirements. As a result, we often host our customers for on-site workshops, providing our team with brand- and product-specific training to ensure customer experience expectations are met for the end consumer.To learn more:email: email@example.com: 317-838-8900web: www.mdlogistics.com
International Freight Block Railway Train From China to Russia and Belarus
Modern China Freight Railway Transportation Along with the developing of bilateral trade and import-export requirements, VIPUTRANS offer international freight railway train service from China to Russia, and we process new multimodal road-sea-train combined logistics solution to save cost and improve efficiency with our professional and experienced team.
Case Study about how to Handle the Rejection of Goods
If you fail to find buyers for the moment, don't argue with the receiver; instead, let him make a jettison statement (most countries return all need the port of destination and consignee jettison statement). Arrange the return, and the goods can be returned to Hong Kong or bonded warehouse. After finding another client, just send the goods out again. In such condition, you don't need to pay tax, simple procedures for minimizing the loss;
Railway freight from China to Poland
CHINA - POLAND CONTAINER RAIL TRANSPORT Along with the increasing interest of Polish and EU enterprises in the field of economic exchange with China, the demand for transportation of goods from China to Poland and vice versa. The VIPU company offers you an extremely convenient and fully optimized solution in the field of container transport from far Asia.
Multimode To Moscow By Truck+air
On 10, May, 2019 VIPUTRANS arranged Multimode transportation with 20.5m length land truck and air shipping to Moscow for 120CBM communication products from China Guangdong. After VIPUTRANS Team optimization, it only took 4days to get Moscow by the cheapest and fastest way .The most important point is that catch up with terminal customers’ big project and save a large amounts of money.
Multiple Terms of Payment
In foreign trade business, due to changes in the international environment and the actual transaction situation, when choosing terms of payment, in addition to settlement, we can also choose a multiple settlement to reduce the foreign exchange risk or to facilitate transactions. Today, let’s see some combinations of the settlement:
SEA FREIGHT FROM CHINA TO RUSSIA VLADIVOSTOK ST.PETERSBURG
Vladivostok (VLADIVOSTOK) port code: RUVLA is located in the east of the Eurasian continent, the southernmost point of the Amur Peninsula St. Petersburg (ST.PETERSBURG) Port code: RULED is located in northwestern Russia, on the coast of the Baltic Sea, at the mouth of the Neva River,
SEA FREIGHT FROM CHINA TO EUROPE
Europe has many ports, and five important container ports are Hamburg in Germany, Rotterdam in Holland, Felixstowe in UK, Antwerp in Belgium, Le Havre in France. Almost all the goods are transported via these five ports. In addition, cargo from China to Bremerhaven, Arkhangelsk, Bergen, Amsterdam, Bilbao, Aarhus, Belfast, Alesund, Copenhagen, Dublin, Dunkirk, Gothenburg, Gdynia, Gavle, Helsingborg, Helsinki, Kaliningrad, Kotka, Kristiansand, Liverpool, Bristol, Oslo, Tallin, Palmas, Odessa and so on in Europe also popular which makes us the best freight forwarders.
SEA FREIGHT FROM China TO Canada
If you are planning to import/export to and from china to Canada, you need info on the top sea ports in Canada. Canada has more than 500 port facilities all over the country. 17 of these ports are Canada Port Authorities due to their national, regional, strategic, and international significance. And considering their strategic role, the government of Canada invests hundreds of millions of dollars on them. Canadian Port Authorities are responsible for the handling of more than 60% of the marine commercial tonnage. In this article, we will talk about the top 10 sea ports in Canada.
Railway service from China to Tashkent Uzbekistan
With professional railway transport personnel, we can provide door-to-door railway transportation and a series of railway services such as LCL, FCL, chartering, etc. To date, our import and export products include 22 major categories such as auto parts, machinery, electronics, instruments, textiles, transportation equipment and animal/plant products.