Benefits of using FBA
FBA enables users to develop business and attract more customers. In the 2014 survey, 71% of FBA respondents reported that since joining FBA, Amazon.com unit sales have increased by more than 20%. Because of the advantages provided by FBA, they are increasing sales: discounted freight, shipping speed and price are two important factors that affect whether customers decide to purchase. Your FBA items can be shipped free of charge, which puts them at the top of the product list with no shipping costs. Primary members can take advantage of Amazon Prime's free two-day shipping of your items. Amazon.com customers can also deliver orders over $35 for free.
You will get products from more customers and they will immediately know that they are eligible for free shipping. You give them more motivation to buy from you.
Customer Service and Return Management As part of the entire fulfillment process, you will have access to Amazon’s acclaimed customer service. Customers can contact customer support by phone or email day and night. You will know that you provide the best service. Moreover, you do not have to spend a few hours, but focus on managing your business.
Customers can process returns through Amazon's online return center. This makes it easy to return items when needed. You don't have to worry about the difficulties of reverse logistics. However, you will be charged a return processing fee for this service.
Multi-channel implementation of FBA is not just selling on Amazon. You can also use FBA for other sales channels such as your own website or other e-commerce platforms. Your customers can enjoy flexible shipping options such as one day, two days and standard delivery time.
Handling the realization of different channels can be difficult and expensive. Let Amazon handle it and make sure you provide the best experience for your customers. Whether you are already selling on Amazon, you can keep your order and shipping process consistent in your channel. Customer Experience
FBA allows you to reach more customers. By giving them multiple shipping options, fast delivery, commitment, simple return process and Amazon's reliable customer service, you will win. Seeing the 'Amazon fulfillment' sign next to your project can go a long way with customers. You can increase sales and provide a customer experience that meets customer expectations.