Sometimes because of various reasons, the controls will send wrong goods in the port of destination.
The consequence of the port of destination hair wrong is not only need to negotiate with shipper customers, but also bear the cost for transportation of various ports.
Although such things is not often met, a lot of people really don't know how to deal with after the encounter.
Small make up today to comb to you, if encounter hair wrong purpose port after we how to deal with.
Some way below for reference: 1, the first to find out who is responsibility, need to check the owner, myself, and owner of the documents above have write wrong.
In general there are three kinds of situations: one kind is the carrier is according to the shipping order of the shipper to send the goods, if is the shipper errors, so will cause the hair wrong place, at this time the shipper to bear all the responsibility and cost;
The second is the issue of freight forwarders, if forwarder go wrong, it will probably lead to owner also wrong, because the owner is according to the forwarder for the consignment to do things.
The liability shall be the responsibility of the forwarder;
The third is the owner's error, owner's mixed up the goods, but the chance is very small.
But if it is the responsibility of the owner, then you have to negotiate with owner.
Must be calm no matter what kind of situation, who is the analysis of responsibility, so you can think of a solution to the next step.
After 2, find out the problem, can you change the port, first take a look at owner's hang up how many port, check for transfer, if the goods are on the way, you can turn to port and shipowners' consultation.
Because if not so, when the ship to the wrong port, if transshipment, again will not only produce the high cost, and customer can't wait.
3, look at the value of the goods, if the value of the goods is lower, can give up the goods, or local auction, reduce their losses, if the value of goods high suggest removal or take back goods, want to know the goods stopped in the port, there will be a high ark rent and the cost of goods storage.
4, before delivery of the goods, be sure to carefully check the documents on hand, must choose public praise good shipping companies, especially pay attention to the timeliness.
Might as well as when some of the owner will not guarantee that the goods to the port, is late for the most serious problems for them, even if what shall be investigated for legal responsibility, they also have no loss.
So the consignee is not good, not only affect the goods time, and bad impression possible.
Edit summary: clerk, or of the owner, even the forwarder should have a strong sense of responsibility, what things need to think ahead, whether the delivery date is still in the customs declaration will be ready in advance, not to make mistakes when is busy hands upset, try to be & other;
Save for a rainy day & throughout;
To master the initiative.
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